Last updated: October 14, 2026

These Terms of Service apply to all services you purchase from Book Nerdection (“we”, “us”, “our”) through booknerdection.com. By submitting an order, you agree to these terms, our Review Policy and our Privacy Policy.

1. Our services

We offer editorial book reviews, author interviews, sponsored book list placements and manuscript feedback. Each service is described, with its price, on its own page. Prices are shown as fixed fees in US dollars and may change, but the price you pay is the price shown when you order.

2. Editorial reviews: what’s included

  • A full reading of your book and an in-depth editorial review written by a human reviewer
  • A permanent review page on booknerdection.com with your author bio, purchase links and a link to your website or social media
  • A rating seal matching your book’s rating
  • Promotion of your review on our Instagram, X and Pinterest accounts

Not included: reviews on Amazon, Goodreads or other retailer and reader sites; editing or proofreading; a guaranteed rating; or a guarantee of sales. Author interviews and sponsored list placements are separate, optional add-ons.

3. Independence and ratings

Your payment covers the time and work of reading and reviewing your book. It does not buy a positive review or a particular rating. Reviews reflect the reviewer’s honest opinion. As explained in our Review Policy, we publish ratings from 3/5 to 5/5. If we expect a book to rate below 3/5, we will cancel the review and refund you in full.

4. Turnaround times

Turnaround times depend on the package you choose: Regular (6–8 weeks), Express (4–6 weeks) or Super Express (2–4 weeks). They start once we have received your payment and your book file. If we expect to miss your turnaround time, we’ll let you know. If we miss it by more than two weeks, you may request a refund of the difference to the next slower package, or a full refund if the review has not yet been written.

5. What we need from you

  • A complete copy of your book (e-book preferred; PDF, DOC or ZIP)
  • Accurate information for your author bio and purchase links
  • Confirmation that you hold the rights to the book or are authorised to submit it

We don’t accept stories published only on platforms such as Wattpad or Royal Road. Physical copies are welcome by arrangement but cannot be returned.

6. Declines, cancellations and refunds

  • If we decline your book, for any reason, you receive a full refund.
  • If we cancel a review because we expect a rating below 3/5, you receive a full refund.
  • If you cancel before a reviewer has been assigned, you receive a full refund. Once a reviewer has started reading, we can’t offer a refund, because the work is already under way.
  • Once a review is published, it is not refundable, except as set out in section 4 or under section 11 (Complaints) below.

Refunds are made to the original payment method.

7. Using your review

The review text belongs to Book Nerdection. You’re welcome to quote it, share the link, display your rating seal, and add quotes to the Editorial Reviews section of your Amazon page, your website, your book cover and your marketing materials, as long as you credit Book Nerdection. Please don’t change the wording of quotes or republish the full review elsewhere without our permission.

8. Changes and removal

Your review page is permanent. We will correct factual errors and update your bio or links on request. We will remove a published review if you ask us to, but the fee is not refunded.

9. Use of AI

Our reviews are written by human reviewers who read your entire book. We do not use AI to read or review books.

10. Affiliate links and advertising

Some links on our site, including “Buy on Amazon” buttons, are affiliate links, and our site displays advertising. Neither affects our reviews or ratings. See our affiliate disclosure for details.

11. Complaints

We want every author who works with us to feel informed, respected and fairly treated. If something hasn’t gone the way you expected, we want to hear about it. This section explains how to raise a concern, how we handle it, and what we can do to put things right.

Feedback and informal concerns

Many issues, such as a typo in your review, an outdated purchase link or a question about timing, can be fixed quickly. Just email us at bookreview@booknerdection.com or use our contact form, and we’ll take care of it.

How to make a formal complaint

If you’d like to make a formal complaint, please email bookreview@booknerdection.com with the subject line “Formal Complaint” and include:

  • Your name and the email address you used when ordering
  • Your book title and the service you purchased
  • A description of the problem and any relevant dates
  • The outcome you would like

What happens next

  1. Acknowledgement: We’ll confirm we’ve received your complaint within 2 business days.
  2. Review: We’ll look into the issue fully, including your order details, our correspondence and, where relevant, the reviewer’s notes. If we need more information, we’ll ask.
  3. Response: We’ll send you a written response within 10 business days explaining what we found and what we’ll do. If we need more time, we’ll tell you why and when to expect an answer.
  4. Escalation: If you’re not satisfied with our response, reply and ask for your complaint to be reviewed by the owner of Book Nerdection, who will make a final decision within 10 business days.

How we can put things right

Depending on the issue, the solutions we offer include:

  • Correcting factual errors in your review, such as names, plot details, titles or links
  • Updating your author bio, cover image or purchase links
  • Prioritising your review if we have missed our stated turnaround time
  • A partial or full refund where we have not delivered the service as described
  • Removing a published review at your request

Please note that our reviews are independent, so we don’t change a reviewer’s opinion or rating because an author disagrees with it. We will always correct factual mistakes.

Our commitment

We treat every complaint fairly, confidentially and without affecting how we work with you in the future. We also use feedback to improve our services.

12. Changes to these terms

We may update these terms from time to time. The version in force when you place your order applies to that order.

Contact

Questions about these terms? Email bookreview@booknerdection.com or use our contact form.